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Help... My activation is invalid !

Posted: Mon Aug 10, 2020 6:35 pm
by peter.genete
hello to the Melviz team!

I bought the Porter PC6 FSX SE from ORBX on July 30th. I installed your plane with "ORBX Central" (No choice to do otherwise) and it worked perfectly for a week and I was able to fly without problem.

But since last Friday, for some unknown reason, I can no longer use the PC6. When I want to choose the plane, the following message appears:

"Your activation is invalid or reached its limit, please contact support"

when I click on "OK", there is systematically a CTD.

I uninstalled and reinstalled the PC6 with "ORBX Central", but without success!

Of course I have proof of my purchase from ORBX, my antivirus was disabled when I installed your aircraft, and the files are correctly installed in "C: \ Program Files (x86) \ Steam \ steamapps \ common \ FSX" .

I hope you can help me because this plane is really nice and fun to fly.

Peter

Re: Help... My activation is invalid !

Posted: Mon Aug 10, 2020 11:10 pm
by Slayer
Hi Peter , sorry for your problem. I will poke Osh and have him reset your key.

Re: Help... My activation is invalid !

Posted: Wed Aug 12, 2020 3:50 pm
by doodlebug
This is an ORBx sale, I don't have access to the key. You can contact them at https://orbxsystems.com/forum/forum/283 ... ort-forum/
Once you have the key, send it to me via email and I will look into what is going awry.