Product Requires Activation? [Resolved]

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dj_bully
Posts: 9
Joined: Tue Jul 31, 2018 9:19 pm
Location: Southampton
Product Requires Activation? [Resolved]

Post by dj_bully » Sat Mar 20, 2021 4:32 pm

Good afternoon,
I just purchased the P180EVO for p3dv5 and installed. When I try to load the plane in-game, I get a product not activated message box appear and the sim shuts down.

How can I go about activating my product?

I bought the KA350i just recently also, but did not have any activation issues with that one.

Please can you look into this? What information do you require from me?

Cheers,
Bully.

sharpless281
Posts: 123
Joined: Tue Feb 16, 2021 1:21 am
Re: Product Requires Activation?

Post by sharpless281 » Sat Mar 20, 2021 7:21 pm

I will watch this post because I was considering getting it as well.

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Slayer
Posts: 1517
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Re: Product Requires Activation?

Post by Slayer » Sat Mar 20, 2021 7:49 pm

If you did have the previous version then it needs to be fully uninstalled. In some cases you must run the installer as admin or it can't write certain files.

Please email info@milviz.com with your purchase details and Osh can check your key for what may be the issue. You may have run out of activations, either way we will get it sorted.

btacon
Posts: 16
Joined: Mon Jun 27, 2016 10:16 pm
Re: Product Requires Activation?

Post by btacon » Sat Mar 20, 2021 7:57 pm

Support, it ain’t the old install because I never had it. I just purchased and installed and when ran it shuts down the piaggio AND the sim with the error message about needs activation.

I ran the installer with the Milviz supplied code and it seemed to install just fine. No indication of a problem until I installed.

Hope you can sort it out soon. Wanted to fly it this weekend.

-btacon

matpietsch
Posts: 268
Joined: Sat Dec 21, 2019 10:02 pm
Re: Product Requires Activation?

Post by matpietsch » Sat Mar 20, 2021 8:57 pm

Did find the issue:

IN the ini file it says:
[GENERAL]
USERNAME=John Doe
COMPANYNAME=
PIDKEY=111-222-333-444

but it should say:
[GENERAL]
USERNAME=John Doe
COMPANYNAME=
KEY=111-222-333-444

Same as in the King Air.

btacon
Posts: 16
Joined: Mon Jun 27, 2016 10:16 pm
Re: Product Requires Activation?

Post by btacon » Sat Mar 20, 2021 10:17 pm

The workaround by matpietsch works for me!

Thanks,
-btacon

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doodlebug
Posts: 1642
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Location: LYX>YUL
Re: Product Requires Activation?

Post by doodlebug » Sat Mar 20, 2021 10:45 pm

Thank you matpietsch!


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dj_bully
Posts: 9
Joined: Tue Jul 31, 2018 9:19 pm
Location: Southampton
Re: Product Requires Activation?

Post by dj_bully » Sun Mar 21, 2021 5:40 pm

Thanks everyone, all sorted now :)


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