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Support request procedure 
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Joined: Sun Feb 19, 2017 2:49 pm
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For ALL new support requests please use the troubleshooting & support request page

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Oisin Little
Milviz Quality Assurance
oisin@milviz.com

FSX:SE P3Dv4 Z270X i7-7700 16GB DDR4 GTX770 Win10


Wed Nov 22, 2017 6:21 pm
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Joined: Mon Nov 24, 2014 2:26 am
Posts: 4
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Hi Doodlebug .... afraid I don't follow .... i expected to click my way to some sort of 'support ticket' system .... but all i get is a series of questions plus instructions to re-download a product .... which brings me to the point of my contact ... i.e. how do i go about re-downloading the B55 i bought within the last year or so from your webpage??? ....thanks ..... Alan order ID is: 0017725275 ... when i click the download link on your confirmation email nothing happens!


Fri Nov 24, 2017 7:34 pm
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You have mail!

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Oisin Little
Milviz Quality Assurance
oisin@milviz.com

FSX:SE P3Dv4 Z270X i7-7700 16GB DDR4 GTX770 Win10


Fri Nov 24, 2017 8:33 pm
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Joined: Sat Sep 11, 2010 3:25 am
Posts: 15
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Can someone add me to the Otter support forum? I don't see any access to anything otter and I otter be.

LouP


Sun Nov 26, 2017 3:51 pm
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excellent wordplay!

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Oisin Little
Milviz Quality Assurance
oisin@milviz.com

FSX:SE P3Dv4 Z270X i7-7700 16GB DDR4 GTX770 Win10


Sun Nov 26, 2017 3:52 pm
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Our product manuals contain clear instructions on how to get support forum access.
(They also contain a wealth of information that might render a visit to the support forums unnecessary in the first place)

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Oisin Little
Milviz Quality Assurance
oisin@milviz.com

FSX:SE P3Dv4 Z270X i7-7700 16GB DDR4 GTX770 Win10


Sun Nov 26, 2017 4:01 pm
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Joined: Sat Sep 11, 2010 3:25 am
Posts: 15
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Oh that read the manual thing. lol sorry, I just hop in and fly but I'll check it out. I was mainly looking for otter repaints and have no issues with the aircraft at all. love it. Good job! (picture Will Smith here).

LouP


Tue Nov 28, 2017 4:41 am
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