Error 4000

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Ener
Posts: 2
Joined: Mon Jun 05, 2017 1:12 pm
Error 4000

Post by Ener » Sat Feb 22, 2020 4:33 pm

Hello

I had no problems installing the PBR model v. 200130 using the given key.

When I load the MD530 PBR in P3D V4 I have the message "no response" followed by a CTD.

In the event viewer I have the messag "Error 4000 invalid serial no".

Any help appreciated.

Thank you
Rene

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doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: Error 4000

Post by doodlebug » Thu Feb 27, 2020 6:06 pm

There have been several cases where a licence key has been rejected for a seemingly bizarre reason

Sometimes typing the key in has worked where copying and pasting didn't
Occasionally windows archive extractor corrupts the file - try using 7zip instead https://www.7-zip.org/download.html
Sometimes a punctuation character or accented letter can cause a key rejection
windows not being up to date can cause this issue
most common of all is not running the installer as admin

Ener
Posts: 2
Joined: Mon Jun 05, 2017 1:12 pm
Re: Error 4000

Post by Ener » Sat Feb 29, 2020 9:12 am

Solved. Problem was an accented letter.

Thanks for the tips.


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